Conflicts are inevitable. They are a natural part of navigating life’s unfolding events. As you reflect on this, be mindful that conflict may be external and internal. “Bad hair day” and “Getting up on the wrong side of the bed” are phrases that confirm the impact of internal conflict. USING CRITICAL THINKING TO MANAGE CONFLICT …
Another year is well under way. What oh what have we done with our time? The inevitable stocktaking and concerns about where time went are about to hit us. This happens at the personal and organizational levels. It is part of a cycle with the next phase being the optimistic planning and commitments with respect …
There is great deal of concern among employers about the frightening pace at which people are leaving their jobs. Work to replace some of them will have to be ramped up. Alas, another pitfall awaits organizations. It is the tragedy of a BAD HIRE. Less than one-third of persons engaged using traditional recruitment and selection …
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An interaction during one of our live CBC coaching sessions raised an issue that I have been asked to address over the years. It reminded me of travelling overseas to help a small business improve its performance. I was shocked when a team member wondered why I was asked to come to work with them …
You can feel it in the air. This organization is about results. Everyone is business-like and there is a focus on targets and deadlines. Accountability is high on the agenda and performing well in the context of KPIs is a prerequisite for career advancement. Such organizations assume that their success is best secured by adopting …
Could you commit murder? In the movie “The Push”, Psychological Illusionist Derren Brown uses social pressure to convince ordinary, decent, real-life individuals to become increasingly socially compliant until they commit murder. Have many of us have lost our objectivity because of social pressure? Can socialization and corporate culture strip us of our capacity to think …
The new year is upon us! It’s time to make resolutions and set goals for the future. But before you rush in, take a moment to consider your personality type. When deciding on resolutions, it’s important for each person to think about what will work best with their DISC behavioral style (Dominant, Inspiring, Supportive or …
What if the complainers are not your biggest problem? What if silence has deafened your ears to serious underlying issues? What if suffering in silence is masking serious discontent? Beneath S-Style Behaviour In our DISCerning Model of Communication, S-Style behaviour is represented as “Reserved/People-oriented”. Features include a willingness to overlook issues with the philosophy that …
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A faithful reader of our articles asked us to address this question. It comes at a time when low employee engagement is a global phenomenon with remote work and a major leadership challenge. Our CEO Trevor E.S. Smith authored an e-book available on Amazon for married folk who needed to rekindle their relationship entitled R.O.M.P. …
Team building exercises emphasize that there is no “I” in TEAM. But there is an equally important sense in which teams fail to function at their best when we fail to wield our personal influence. There is room for recognizing the importance of the YOU in teams. GROUP THINK One of the challenges that organizations …
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